How it works
Outside in
Your systems know who is on your registers. They cannot know who is missing. Common Record starts from the other end: it builds a picture of what is trading in your area from public data, then compares it with what you hold.
01
The map of your area
Common Record reads open, licensed data about your council area. It joins records that describe the same place, so a café in three sources becomes one café with three pieces of evidence. Places only one weak source mentions get a low score and stay off the list.
Some sources wait on legal advice before we use them. When one is held back, the product says so. It never quietly counts it as having found nothing.
02
Your register
You upload one export, as a spreadsheet or CSV. Common Record guesses which column is which and shows you before it does anything. You fix what it got wrong. Then it matches each entry to the map by name, address and location.
We never need access to your systems. Nothing is uploaded until a data agreement is signed. Your register is stored in Sydney, used only for your council, and deleted when you ask or when the contract ends.
03
The list
Findings come in four kinds.
Each finding shows its evidence, where each piece came from and when, and how sure it is, in plain words. Officers mark each one as reviewing, confirmed, actioned or dismissed with a reason. A dismissed finding stays dismissed when the area is checked again. Every week the area is checked again, and new places become findings on their own.
What it will get wrong
Some things. A business mapped at the wrong address. A café that closed last month and is still on the map. A property exempt on grounds the charity register does not show. That is why every finding is a prompt, not a verdict, and why the evidence is always there to read.
What it never does
It never decides anything, contacts a business, or publishes a finding. It uses public, open data only, and never scrapes a site that forbids it.